Emirates flies over 59m passengers during 2018

Emirates, the world’s largest international airline, carried over 59 million passengers on over 3,700 passenger flights on average per week in 2018.

The airline said it served a menu of over 66 million meals on its flights departing Dubai, and moved close to 36 million pieces of baggage in Dubai to its global network of 157 destinations. 

In 2018, Emirates said it operated over 192,000 flights, with its fleet of 274 aircraft travelling more than 908 million kilometres around the globe.

Sir Tim Clark, president, Emirates, said: “Our ambitions have always been driven by a commitment to continual improvement – to make the customer experience better, and to make our business operations more efficient.

“We had our challenges in 2018, however we continued to maximise opportunities by deploying our capacity to best serve customer demand, keeping a close watch on our costs, utilising technology to improve business performance, as well as developing more customer-centric products and services to provide our passengers with greater choice.

“Our customers remain at the heart of everything we do, and our continual investments in the business will be the foundation on which we will build our future growth and continue to deliver solid results.”

2018 began with Emirates setting out on a $150 million programme to refurbish its Boeing 777-200LR fleet.

Emirates said it is now planning for the next generation cabin design of its Boeing 777X programme.

During 2018, over 12 million passengers connected to Wi-Fi onboard Emirates while it will soon launch the world’s first ‘biometric path’ offering customers a smooth airport journey at the airline’s hub in Dubai International airport.
Utilising the latest in biometric technology – a mix of facial and iris recognition – Emirates passengers will in the upcoming months be able to check-in for their flight, complete immigration formalities, enter the Emirates Lounge, and board their flights, by simply walking through different airport touchpoints.

As the airline received new aircraft, four new routes were launched, frequencies were added to 20 destinations, and capacity to eight cities was upgraded during the year.

Emirates hit two fleet milestones in 2018, celebrating 10 years of A380 operations in August, and taking delivery of its last Boeing 777-300ER, its 146th in December.

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