Hawaiian Airlines upgrading Honolulu Airport check in

Hawaiian Airlines has announced plans to upgrade the check-in experience at its hub, Honolulu’s Daniel K. Inouye International Airport.

The airline will be assigning dedicated lobbies for international, North America and Neighbor Island flights. Hawaiian’s international check-in operations at the airport will move from Lobby 3 in Terminal 1 to Lobby 4 in Terminal 2.

The relocation, occurring in two phases, began Dec. 19 and will be complete on Jan. 9.

Neighbor Island flight check-in is moving to Lobby 3 from Lobby 2, while guests on North America departures will continue to check-in at Lobby 2, both located in Terminal 1.

“This change will improve international passenger flow throughout our lobbies in time for the busy holiday travel season, and we expect greater benefits in the new year as we continue to invest in our guests’ airport experience,” Jeff Helfrick, vice president of airport operations at Hawaiian Airlines, said in a statement.

Hawaiian serves roughly 32,000 passengers daily on over 250 flights systemwide, accounting for more than half of all passenger traffic at Honolulu International Airport. The majority, roughly 19,000, begin or end their trip at the hub, including approximately 11,000 Neighbor Island travelers.

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