Jet2 vows not to copy easyJet’s hand luggage fee change – passengers enjoy ‘two free’ bags

easyJet: Martin Lewis warns of hand luggage change

Leeds-based Jet2 has spoken out following easyJet’s decision to add new fees for cabin bags. The flight and holiday provider has pledged not to ramp up its own hand luggage restrictions or add on any new fees in the coming months.

Last week easyJet announced it would be reducing the amount of freehand luggage holidaymakers can bring onboard from February 10.

Passengers will not face charges for bags stored in the overhead locker.

However, Jet2 has said the same does not apply to their passengers.

What’s more, the airline will continue to allow travellers to bring onboard two pieces of hand luggage free of charge.

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In addition to a piece of hand luggage weighing no more than 10kg and no larger than 56cm x 45cm x 25cm (including wheels and handles) customers can carry a small personal item that can be placed underneath the seat in front of them

According to the airline, this means that passengers can pack “up to four times as much into their hand luggage when compared with some other airlines.”

Steve Heapy, CEO of and Jet2holidays, said: “Customer feedback tells us loud and clear that they really value our friendly hand luggage policy, which enables them to pack more into their cabin baggage without having to pay extra.

“Listening to customer feedback and acting on it is why we have built up an industry-leading reputation for customer service.

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“In line with that, I am pleased to report that will not charge customers for their cabin baggage allowance and furthermore they can continue to enjoy our award-winning flights with two free pieces of hand luggage as standard.

“We know how important this is to them, and this announcement demonstrates how we continue to do everything we can to make sure that customers enjoy their holidays whilst giving them the best value possible.”

easyJet, on the other hand, is not starting hand luggage fees at around £7.99.

It is a move which consumer rights group Which? believe could have customers wondering whether the airline is simply looking for a “new way to get more cash out of them.”

Following the announcement, Rory Boland, editor of Which? Travel, recommended customers do their research before booking with easyJet.

He said: “While this decision has been framed as a means of improving boarding and punctuality, airlines make millions from the sale of flight add-ons, so passengers would be forgiven for thinking this is nothing but EasyJet finding a new way to get more cash out of them.

“With Easyjet primarily serving holiday destinations, this new baggage allowance will be of little use to many passengers, who will now feel they have no choice but to pay more.“

We’d advise people to do a proper flight fare comparison before choosing who to fly with, and look at the total price – other carriers may have a higher headline price, but could work out cheaper overall once add-ons like baggage are factored in.”

Similarly, money saving expert Martin Lewis warned customers to “beware”.

The expert pointed out the new luggage allowance will mean taking “much smaller” bags on board for those who want to avoid the fees.

He found that by calculating the volume, currently customers are allowed to bring a bag which is “twice the size” of the new allowance.

However, customers who have already made a future booking will not be impacted by the new changes.

“If you have made a booking already then what they will do is they will put your bag in the hold, but they will do it for free. So, beware of that for future travel,” he continued.

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