Nearly 90% of Hawaii visitors surveyed were happy with trips despite COVID-19 restrictions

A survey conducted by the Hawaii Tourism Authority has found that visitors to the islands between late December and early January were pleased despite limitations caused by the coronavirus pandemic.

A majority of visitors who traveled to Hawaii from the continental U.S. said their pre-travel testing through the Hawaii Safe Travels program went smoothly.

Nearly 90% of visitors surveyed reported their visits were “excellent.”

The survey conducted between Dec. 21 and Jan. 4 gauged visitor experiences with the state-operated Safe Travels program and overall trip satisfaction.

Among those who said they were unhappy with their trips, 39% said their dissatisfaction was rooted in a lack of available activities in the midst of the pandemic.

Only 29% of respondents claimed they were able to do everything they hoped for during their trips, with the majority citing various coronavirus effects as reasons for skipping activities.

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