WHY IT RATES: El Cid Resorts has been recognized by multiple organizations for its hospitality products and service. —Janeen Christoff, TravelPulse Senior Writer
El Cid Resorts, a staple of Mexico’s hospitality and cultural experiences, is thrilled to announce the multiple awards granted by the most important companies in the travel industry.
These international companies are always looking to recognize and highlight outstanding establishments in different categories to help travelers choose the best places to enjoy the most memorable vacations.
The distinctions celebrate the hard work of all the staff of El Cid Resorts, the compliance of high quality and service standards, the loyalty and support of all our guests through all of the years.
List of awards and distinctions earned:
Quality Assurance 2018 by Delta Vacations
Delta Vacations, one of the leading wholesalers worldwide, honored Hotel Marina El Cid Spa & Beach Resort in Riviera Maya as recipient of the renowned, 2018 Quality Assurance Award, for its 99 percent customer satisfaction index, ensuring superior quality, customer service, product delivery, demonstrating exceptional operational consistency and for achieving exemplary quality standards.
Guest Review Award by Booking.com
El Cid El Moro Beach Hotel in Mazatlán received this important recognition by one of the largest travel e-commerce companies in the world for its commitment to quality in service. The Guest Reviews from Booking.com is the way they recognize and award the hard work and dedication that guarantee that future guests will enjoy their stay in the property.
Inspector’s Best of Housekeeping 2018 by AAA
The hospitality experts at AAA announced our team at El Cid Castilla Beach Hotel in Mazatlan as one of the best. Based on the most recent evaluation by the AAA Inspector, we have been awarded with the Inspector’s Best of Housekeeping, ranking us elite and among the AAA Inspector’s Best of lodgings. It’s important to mention that AAA designated this “Best of” designation to only 25 percent of all hotels.
As one of the world’s largest travel organizations, AAA is the most powerful direct connection available between dedicated hospitality businesses and 59 million highly traveled AAA/CAA members.
Sunwing Favourite by Sunwing Vacations
El Cid Castilla Beach Hotel is the only hotel in Mazatlan that has been awarded the coveted, “Sunwing Favorite”, issued by Sunwing Vacations for providing outstanding service and customer satisfaction index, ensuring superior quality to all its guests.
2018 Golden Apple Award by Apple Vacations
Hotel Marina El Cid Spa & Beach Resort in Riviera Maya received this important recognition by America’s number-one tour operator for earning exceptional ratings and offering exceptional quality standards, service and value to its clients.
Best of VIP Access Hotel by Expedia
Expedia.com, one of the world’s largest full-service online travel sites, revealed the 2017 Best of VIP Access Hotels. El Cid Marina Beach Hotel in Mazatlan has been added to this list of winning hotels. VIP Access Hotels properties are recognized for their exemplary customer service and willingness to offer premium experiences to Expedia+ members.
El Cid Resorts, a Mexican hotel chain with seven resorts in three beautiful beach destinations will continue positioning as one of the most important hospitality companies in the country.
Pristine beaches, world-known gastronomy, comfortable suites and warm service will make our guests enjoy the most pleasant vacation experience.
SOURCE: El Cid Resorts press release.
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