Ikon Pass customers are in line to receive pandemic credit: Travel Weekly

Many Ikon Pass holders from the 2019-2020 ski season would receive credit toward future Ikon Pass products under a proposed settlement of a class action.

The lawsuit was filed on behalf of passholders who sustained losses when Alterra Mountain Company, which owns the Ikon Pass, closed its ski areas early in 2020 due to the onset of the Covid-19 pandemic. Alterra shuttered its 15 resorts on March 14, 2020, in line with the rest of the U.S. ski industry, but well ahead of usual closing days. 

Passholders from that 2019-20 season received emails this week informing of the proposed settlement, which is set for a fairness hearing on Jan. 19 of next year in a Denver federal courthouse. 

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Under the terms of the agreement, customers who used their Ikon Pass once during that season will receive a $150 credit toward the purchase of a 2023-24 or 2024-25 Ikon Pass product. Credit values would decrease by graduated amounts for individuals who used their pass on more than one day, with the minimum credit being $10 for those who used the pass on seven or more days. 

The settlement doesn’t apply to 2019-20 Ikon holders who didn’t use their pass at all. Those individuals got a full credit for a 2020-21 Ikon Pass. 

Should the proposal become final, credits will automatically be awarded to the Ikon accounts of eligible recipients. 
Alternatively, recipients would be able to request a voucher to be used toward the purchase of one single day lift ticket at any single Alterra Mountain Company-resort by July 31, 2025. 

Lift product voucher requests should be submitted to settlement administrator Angeion Group at SkiPassSettlement.com.

In a statement, Alterra said that it closed mountain resorts early in 2020 to protect guests, employees and the communities in which their ski areas are located. 

“Although we fully stand by the decision to pause operations in the face of unprecedented and unknown health and safety risks, we wanted to move beyond March 2020 and have agreed to a resolution for our valued passholders who were impacted,” the company said.

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