Manchester Airport chaos as bags take four hours and Brits miss flights

Brits have been reporting hellish queues and baggage issues at Manchester Airport this morning.

Some have described the day as “absolute and complete chaos”.

Over on social media, travellers expressed their frustration and one said the situation was “hell on Earth.”

Massive queues built up at check-in desks and security, reports MEN.

And, there have been long queues all day for luggage in arrivals.

One holidaymakers shared a snap of the queue for check in and added that he “didn’t think he would make his flight”.

And, Bryan Elwick shared a similar snap and said that the queue “was almost down to the railway station”.

At 5.20am, Marion Wolstenholme tweeted: "Chaos @manairport this morning. Almost 2 hours queuing to drop of case & still no end in sight. Really really poor @easyJet.

“No organisation, no communication. Upset, anxious & frustrated queues of customers."

Another Twitter user said that the airport was “carnage” and added: "Absolute carnage once again at @manairport. Security queues and no staff to help, flight leaves in 40 minutes."

At around 6.15am, Mhari Oakes commented: "Hell on earth this morning @manairport – avoid it like the plague!!!

“Everyone missing flights despite getting there three hours before departure. Absolute and complete chaos. No check in staff."

Many Brits were tweeting that security lanes were longer than 40 minutes with some citing it took them two hours to get through bag drop and security.

While other claimed they only didn’t miss their plane because they were shuffled through by staff at the last call for their flight.

Kev Lowes tweeted a picture of a huge queue at around 6.30am and said: "@manairport 2 hours to get through bag drop and security at T2 ( and only because we were ushered through as it was final call for a 0650 flight ) Staff great.

"Organisation an absolute shambles and beyond a joke. Worst pre flight experience I have ever had."

Others stated their luggage took hours to collect.

Adam Thomas took a photo of the baggage area and claimed he had to wait four hours for his suitcase.

Manchester Airport has been plagued by long waits and missed flights over recent weeks because of staff shortages.

People are being advised to arrive at least three hours before their flight.

Last weekend, a spokesperson for Manchester Airport said: "After a very damaging two years, our whole operation is facing resourcing challenges at present, including many of the third parties operating on our site, such as baggage handling agents", the statement said.

"We and our partners, including airlines and baggage handling agents, are actively recruiting for hundreds of roles and in the meantime we will continue to work together to ensure processes are running as efficiently as they can, and to mitigate staffing challenges as far as possible."

A Manchester Airport spokesman said this week: “We apologise to any passengers whose experience at Manchester Airport this morning was not how they would like it to be.

“As we continue to recover from the pandemic, we continue to advise customers there may be some times when security queues are longer than usual, which is why we advise people to arrive three hours before their flights.

“On Tuesday morning, while the vast majority of people passed through security in under 30 minutes, waiting times peaked at around one hour in one of our terminals for a brief period of time, and we are sorry for any inconvenience caused. By 7am, security queues in all three terminals had improved significantly, and were as low as 15 minutes in the best case.

“We are also aware some passengers reported delays when checking in with their airline, and collecting baggage on their return. All parts of the aviation sector are experiencing challenges linked to the rapid recovery from the pandemic and we are working hard with all our partners, including handling agents, airlines and others to deliver the best possible service we can in the circumstances.”

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A spokesperson for Swissport said: “We are sorry for the delays passengers have experienced collecting their bags at Manchester Airport today.

"While the aviation industry is still recovering from the pandemic, we, like other ground handling services, are working hard to address these challenges and have already welcomed nearly 2,000 new colleagues across the UK and Ireland.

"We understand how frustrating and inconvenient delays are and we continue to work with our partners to implement contingency measures and improve turnaround times.”

Daily Star contacted EasyJet for comment.

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