Travel pro says Brits can get refunds on train tickets during February strikes

Train strikes have affected British commuters over the last few months with trains cancelled and delayed across the nation.

A number of National Rail companies have implemented industrial action in a dispute over pay, job cuts and changes to terms and conditions.

Thousands of workers have taken part and the strikes have been ongoing since 2022.

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While talks are ongoing between the unions involved and the government plans currently indicate that further strike days will go ahead this month and in February.

Commuters and staycationers could be affected if they have tickets for days when trains will not be running.

Next month, the strikes are planned for Wednesday 1 and Friday 3 of February so far.

This can be highly disruptive for service users – and it’s worrying when you think you may not get your money back.

Advance ticket holders are likely to be able to get some money back.

However, season ticket holders may be out of luck unless they want to hand back their pass.

A travel expert at The Points Guy shared their comments revealing what you can expect if your journey is disrupted.

Nicky Kelvin, Head of The Points Guy UK said: “As part of the ongoing dispute between the Rail Delivery Group and the train drivers’ union over pay, two further 24 hour strikes have been put in place for Wednesday 1st and Friday 3rd of February 2023.

“As with previous incidences of industrial action, these strikes are set to have widespread effects on transport operations across the UK, with services on more than 10 National Rail companies operating at less than 20%.

“For any travellers affected by the strike action, National Rail has stated that if you hold a booking for an Advance, Off-Peak or Anytime ticket, you may be entitled to claim a full refund from your ticket retailer, or rearrange your journey without an additional fee – including if you choose not to travel."

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They added: “For season ticket holders, the rules vary slightly as there is no option to pause the ticket due to industrial action.

“However, you can apply for a refund from the original retailer of your ticket, though it should be noted that you will need to surrender your Season Ticket back to the original retailer, and you may incur an admin fee of up to £10.00.”

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